Cancellation & Refund

Cancellation & Refund Policy

Reservations for select dining and winery events and experiences require 24-72 hours advance notice of cancellation for a refund. Please contact our Wine Country Concierge to confirm. We kindly ask all guests to call our Wine Country Concierge, or send us a message in Live Chat, in the event that you need to cancel your reservation.

Contact Us
Ontario: 1-888-510-5537
British Columbia: 1-888-505-5537
E-mail: info@mywinecountry.com

Inclement Weather

If you are joining us for an outdoor experience and the weather is inclement on the day of your reservation, we may need to reschedule and or cancel your reservation. We suggest reaching out via phone, e-mail at info@mywinecountry.com, or Live Chat at www.mywinecountry.com to check with our team before you leave for your experience. We will send out an e-mail if we do need to cancel.